When Princess Diana married into the royal family, she also married into their traditions, beliefs and their way of life. Although this was the case, Diana’s personality and priorities were noticeably different from the rest of the royal family. Diana led the change for public displays of affection, which were often seen as an embarrassment and shame to the royal household (Mayer, 2007). She supported public hugs, kisses, and to the dismay of the royal family, public tears. “I touch people. I think everyone needs that. Placing a hand on a friends face means making contact.” (Princess Diana of Wales, posted by VeryBestQuotes, 2012). Unlike her royal relatives, she touched the people she met, and bought their trust with something she had in abundance; her most personal thoughts and feelings. The public loved this fresh new princess, and she soon became popular and known for publicly hugging and kissing her children. Coming from a household where it was normal for children to call their parents by ‘sir’ and ‘ma’am’, Diana was a shock to the royal way of life. Diana once said, “I don’t go by the rulebook. I lead from the heart, not the head.” (Princess Diana of Wales, posted by VeryBestQuotes, 2012), further showing her personal attitude. Although the royal family knew that someday Diana would be queen, the princess touched on the subject many times. In Nov 1995 on BBC TV Panorama, Diana answered a question in regards to being queen: ‘“I’d like to be a queen in people’s hearts, but I don’t see myself being Queen of this country.”’ It seemed as though Diana had a different plan: to rule the hearts of the country. “‘I knew what my job was: to go out and meet the people and love them…’” From this, Diana was seen and known as “The People’s Princess” and developed a legacy that would continue generations.